Track Your Order
We want you to know exactly where your order is at every step. Here's everything you need to know about tracking your USA Pet Market order.
How to Track Your Order
Step 1: Check Your Email
After your order ships, you'll receive a shipping confirmation email containing your tracking number and a direct link to the carrier's tracking page.
Step 2: Visit Our Website
Log into your USA Pet Market account and navigate to My Orders to view real-time order status and tracking information.
Step 3: Track Directly with the Carrier
Use the tracking number provided to track your package directly on the carrier's website, including GOPHO, UNI UNI, FEDEX depending on your location and order size.
Order Status Definitions
Order Received
We've successfully received and confirmed your order.
Processing
Your items are being picked and packed at our warehouse.
Shipped
Your order is on its way. A tracking number has been sent to your email.
Out for Delivery
Your package is with the courier and will be delivered today.
Delivered
Your order has been delivered to the address provided.
Delayed
There is an unexpected delay. We'll notify you with an updated estimated delivery time.
Estimated Delivery Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day, if ordered by 12:00 PM EST
- Alaska and Hawaii: Add 2-3 additional business days
Having Trouble Tracking?
If your tracking number is not showing results, please allow up to 24 hours after your shipping confirmation email for the carrier to update their system.
If after 48 hours you still see no updates, please contact us at support@usapetmarket.com
Please have your order number ready when contacting support for faster assistance.
